Position Details

Account Coordinator

Automotive | Mississauga, Ontario, Canada

The main purpose of this position is to ensure client satisfaction with assigned elements of Bond project implementation and delivery; contribute to the growth of assigned accounts as directed by the Account Executive and Account Supervisor and enthusiastically embrace the coaching and mentorship of same. This position also effectively manages and executes day-to-day elements of client programs as assigned, consistent with Bond Quality Management Systems policies.

This is a key support position in our Automotive sector and is part of the team that manages a high-profile legacy program. This exciting role provides the opportunity for the successful candidate to engage with almost every facet of what Bond has to offer and is an excellent stepping stone for career advancement within the Automotive team.    

As our Account Coordinator, you will:

  • Provide day-to-day client service on projects related to an assigned client
  • Support proposal development with guidance from the Account Supervisor or Account Executive
  • Support the development of project budgets for client approval
  • Help develop, plan and manage project critical paths and timelines to meet delivery deadlines
  • Manage the project schedule, budget, financials, scope and scope changes and related documentation
  • Coordinate and schedule project, team and client meetings as required
  • Support the timely flow of information and documentation of all client-related activity within the project team and to/from the client
  • Develop and maintain in-depth knowledge of the client's business, marketing programs, brands, competitors, strategies, sector, etc.
  • Manage projects within Quality Management System requirements
  • Ensure that project delivery meets client objectives and achieves high levels of client’s satisfaction with all aspects of Bond services
  • Help ensure effective project integration and collaboration within the client services team, and across the organization
  • Work effectively to create a positive employee experience and work environment
  • Participate in other sector specific activities, as required and assigned

As our Account Coordinator, you have: 

  • Excellent planning and organizational skills
  • Strong budget and critical path management skills
  • Excellent communication and documentation skills
  • Strong attention to detail and quality service
  • The ability to work in a team environment and work independently
  • The ability to work accurately under tight deadlines and manage multiple deadlines simultaneously
  • Strong problem-solving skills
  • The ability to understand complex systems and processes
  • The ability to dissect and report on complex data
  • The ability to work with ambiguity on a regular basis
  • Proven leadership skills, particularly ability to hold others accountable
  • Proven results-oriented and sales orientation
  • Customer focus
  • Proficient computer skills in MSWord, Excel, PowerPoint and Outlook 
  • A minimum 4 years experience in a project, client focused environment with at least two years as a project coordinator.
  • A post secondary degree or diploma in a related field an asset
  • Automotive experience would be an asset
  • Bilingualism (French) would be an asset

This is your opportunity to join an exceptional team who works hard, has fun and goes above and beyond each day to exceed our clients´ expectations with an entrepreneurial spirit and in a corporate culture that inspires innovation and teamwork