Discover a selection of loyalty technology data sheets, brand loyalty webinars and infographics.

Webinar: The Loyalty Report 2017 – The Battle for Love and Loyalty

ON DEMAND WEBINAR –  The gloves come off as we pit champions against challengers in a battle for consumer love and loyalty. Tune in and learn how to knock out your competition, as Bond Brand Loyalty’s Sean Claessen, EVP Strategy, and Scott Robinson, VP Design & Strategy, share key Loyalty Report 2017 findings and discuss how changes in Program Member attitudes and behaviors are reshaping the loyalty landscape and pressuring the status quo.

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Bond LoyaltyCheck℠ Information Sheet

LoyaltyCheck℠ gives you a comprehensive evaluation and diagnosis of your programproviding critical insights into your program’s performance, benchmarked against your competitors, helping you make changes now, to set your program up for long-term success.

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Webinar: Agileloyalty—Get Rapid Ready for the New Loyalty

ON DEMAND WEBINAR—Listen in as Sean Claessen, Bond Brand Loyalty’s EVP Strategy, Scott Robinson, Bond’s Vice-President Loyalty Solutions, and Maria Pallante, Bond's VP Loyalty Solutions, walk you through how to approach the design or re-design of your loyalty program to build long-term, meaningful and profitable relationships with your best customers.


Educentives Information Sheet

Educentives are curated programs that combine leading speakers, facilitators, teachers and venues to create one-of-a-kind shared experiences for your people.

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The CX Payoff: How to Get the Most Out of Your Most Important Customers

ON DEMAND WEBINAR—Listen in as Morana Bakula, Bond Brand Loyalty’s Director of Customer Experience, Scott Robinson, Bond’s Vice-President Loyalty Solutions, and guest speaker Kerry Bodine, co-author of Outside In: The Power of Putting Customers at the Center of Your Business, walk you through how to build long-term, meaningful and profitable relationships with your best customers.


L360 Webinar: Leaving Loyalty on the Table

WATCH ON DEMAND: Listen in as Bond's EVP, Strategy Sean Claessen and VP Design & Strategy Scott Robinson share key 2016 Bond Loyalty Report findings and insights that answer marketers' pressing loyalty questions and curiosities. 

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Webinar: The Future of Loyalty in the Age of the “Known” Customer

WATCH ON DEMAND: This is the era of the “known” customer, and it’s having a dramatic impact on loyalty. Forrester Senior Analyst Emily Collins together with Bond Brand Loyalty’s EVP Strategy Sean Claessen and Scott Robinson, VP Design & Strategy will offer insights and share trends shaping the loyalty landscape.

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SynapzeINSTANT™ Data Sheet

SynapzeINSTANT™ is a mobile app built specifically for instant credit card loyalty points redemption. SynapzeINSTANT allows banks to increase sales and decrease reward costs, while cardholders get instant satisfaction with hundreds of thousands of redemption options from leading retailers, unimaginable in a traditional rewards catalog.

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The Gathering: Why the World Needs More Loyalty

Watch Sean Claessen, EVP Strategy & Executive Creative Director, as he presents at The Gathering. The Gathering is an annual coming together of the world’s most coveted brands to share secrets and learn from the courageous leaders and trailblazers who are reaping the benefits of unbreakable brand affinity and loyalty.

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Webinar: Craving Experience Authenticity?

View this on-demand webinar to learn how to render experience authenticity when your customer experience is delivered through multi-product channels and by thousands of brand representatives. Presented on June 16, 2015 1:00PM ET in partnership with Loyalty360.

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Webinar: 5 Tensions on the Evolution to Brand Loyalty

Bond Brand Loyalty, in partnership with Loyalty360, hosts this webinar to share implications derived from key learnings in The Loyalty Report 2015. Bond’s Scott Robinson and Sean Claessen will frame the conversation on resolving the tensions marketers face today as they relate to important brand loyalty topics.

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SynapzeSHOP™ Data Sheet

Create direct-to-consumer relationships with Bond Brand Loyalty’s mobile loyalty solution SynapzeSHOP™. SynapzeSHOP collects powerful purchase data and insights with a suite of class-leading features, including mobile loyalty program management, offers, coupons and rebates, and an easy-to-use receipt scanning tool that allows your customers to shop, scan and save money.

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Synapze™ Data Sheet

Synapze™ is a scalable brand loyalty platform that allows you to engage all your customers — those who are most deserving, most in need, or most at risk — with meaningful, real-time content.

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Webinar: Breaking the Cycle of Endless Discounting

Is your loyalty strategy stuck in a cycle of endless discounting? Many brands rely primarily on points, discounts and rebates as their primary means of influencing customer behavior – even brands whose positioning is not focused on price or savings. The challenge is that monetary incentives are not sustainably differentiating, and brands should be wary of engaging in the price discounts ‘arms race.’

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Infographic: #millennialloyalty

Loyalty programs are more important for creating loyalty with millennials than any other group, especially for CPG, telecommunications, entertainment, and retail sectors. Discover the top loyalty programs among millennials and key millennial loyalty statistics.

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Infographic: 2014 Loyalty Report Leaders in Loyalty

The Loyalty Report is based on a comprehensive survey of nearly 6,000 consumers that captured ratings for over 160 programs across key sectors: retail, CPG, payments, travel, hospitality, and entertainment. Discover the top-rated loyalty programs and the leaders in loyalty as determined by the 2014 Loyalty Report.

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Webinar: Brand Loyalty – It’s the Outcome, Not (Just) the Program

Which brand’s programs garner the highest, and lowest, scores from Members? What sets leading brands apart? During the webinar, expect to hear answers to these questions, as well as key learnings about brand love, the role of communications, trust and privacy, mobile in loyalty, and what really drives Member satisfaction.

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Presentation: Harnessing Fan Loyalty

Big consumer brands and retailers would kill for the intrinsic fan loyalty that sports teams enjoy. But what they have figured out is how to harness what loyalty they do get from customers to maximize revenue. Imagine if you could take their learnings and apply them to your fan base?

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Presentation: Loyalty Solution Design

As technology enables more brands to get into the loyalty game, it becomes increasingly important that your loyalty solution is optimized to break through the clutter. Whether you are looking to dip your toe in for the first time, or looking to revise and enhance an existing program, this presentation reveals key considerations for ensuring success.

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Presentation: The Point is NOT the Only Point

Scott Robinson, Senior Director of Loyalty Consulting & Solutions, presents his keynote “The Point is Not the Only Point”. Get a first look at the insights and related implications for marketers, derived from the 2013 Loyalty Report.

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