News & Events

Loyalty news featuring our brand loyalty experts + when & where you'll find us at some of the world's leading conferences and events.

News

    PRESS RELEASE BOND
    Bond Bolsters Leadership Team to Support Its Continued Company Grow
    PRESS RELEASE BOND
    The Loyalty Report Celebrates Those Succeeding in Loyalty and what's Needed for Future Growth
    Press Release Bond
    Bond Uncovers the Moments That Matter with EV Consumers
    ARTICLE The Drum
    Sean Claessen, Chief Strategy Officer, recently shared his thoughts on where exactly to strike the balance between too much and too little emotion in ads.
    Press Release Bond
    Bond Launches Synapze XI, a Snowflake Native App in the Data Cloud
    Press Release Bond
    Growth of Customer Loyalty Strategies Raises Bar on Innovation
    Press Release Bond
    Bond Agrees to Strategic Investment to Drive Accelerated Growth
    Press Release Bond
    Morana Bakula Named President of Bond
    Article Strategy
    Bond launches a new full-service agency
    Press Release Bond
    Bond announces new agency offering—BondX
    Press Release Bond
    Bond launches new personalization platform and capabilities to drive growth for retailers
    Press Release Bond
    Bond now certified Qualtrics platform implementation partner
    Press Release Bond
    Bond brand launches brand in Europe
    Press Release Bond
    Bond announces Senior Vice President, People and Values
    Article Strategy
    Brand purpose is getting overlooked in loyalty programs
    Award I-COM
    Bond secures global data science award at I-COM Summit 2022
    Press Release Bond
    The Loyalty Report™ 2022 Launches: Download our Pathways Growth Guide
    Conference Forrester
    Bond joins Ford on stage at Forrester CX North America
    PRESS RELEASE BOND
    Bond Acquires European-based Buljan & Partners Consulting
    Press Release Bond
    Bond Named One of Canada’s Best Managed Companies
    PRESS RELEASE BOND
    Bond Named in Forrester Now Tech Report for CX Consultancies
    PRESS RELEASE BOND
    Bond Acquires Austin-based Brand Experience Agency, Drumroll
    Press release Bond
    Bond Announces New Company President
    PRESS RELEASE BOND
    Bond Strengthens Advisory Board with Two New Members
    PRESS RELEASE Bond
    Bond Named a Forrester Leader in Loyalty Solutions, Earns Highest Scores Possible in Key Criteria
    Article Canadian Grocer
    Locking in Loyalty. Paid memberships are another tool retailers are using to keep customers coming back.
    PRESS RELEASE BOND
    Uber Partners with Bond to Bring Last-Mile On-demand Delivery ahead of Holiday Rush
    Press Release Bond
    Bond Named in Forrester Now Tech Report for Consumer Data Marketing Services
    Article Progressive Grocer
    Customer satisfaction boosted by convenience and precautions
    Press Release Bond
    Bond Acquires Customer Marketing Firm, rDialogue



Events

You'll find us at some of the world's leading conferences and events. Browse events where we're sponsoring, speaking or attending.


The Power Up Series: QSR Game Changers Webinar

An insights-packed webinar hosted by Bond & Salesforce!

Hear from our experts as we explore how QSRs are leveraging powerful platforms and new strategies that transform loyalty programs. We'll share fresh perspectives on what's redefining loyalty in a fast-changing market.

myBath&BodyWorks Rewards: Return on Return Customers

CRMC Webinar Series in partnership with The Wise Marketer

Join Simone Pace—Head of Brand & Customer Strategy at Bath & Body Works—and Sean Claessen—Chief Strategy Officer at Bond—to discuss the path Bath & Body Works has taken to have customers shape the loyalty they feel from the brand they love.

AI + EQ: Harmonizing Technology & Human Touch in CX

Beyond Satisfaction: The Future of Customer Experience series hosted by Bond & Qualtrics

Wrapping up our Bond & Qualtrics webinar series, we’ll be highlighting fresh technologies and methodologies to enhance personalized interactions and drive satisfaction and loyalty through innovative AI solutions—but we’ll also cover where that human touch is still needed and expected.

Making it Real - Based on Forrester's 3E CX Framework of Ease, Effectiveness, and Emotion

Beyond Satisfaction: The Future of Customer Experience series hosted by Bond & Qualtrics

Celebrate CX Day with Bond & Qualtrics at our second webinar in the "Beyond Satisfaction: The Future of Customer Experience" series. Discover how Bond is building on Forrester’s official 3 Es framework to ensure that your strategy exceeds—not only meets—customer expectations.

Unlocking Customer Engagement: Insights from The 2024 Bond Loyalty Report

Beyond Satisfaction: The Future of Customer Experience series hosted by Bond & Qualtrics

Catch our first webinar in the where we’ll be unveiling all the secrets to fostering deeper connections and lasting loyalty with your customers—featuring exclusive insights and data from The 2024 Bond Loyalty Report.

Loyalty Power-Up: Key Insights to Drive Relevancy & Effective Communications

A 30-minute, insights-packed webinar hosted by Bond & Salesforce!

Hear from our expert thought leaders and learn which brands are getting loyalty, communication, personalization—and relevancy—right, and experiencing significant revenue lift as a result.

CRMC 2025

June 4 - 6 | Chicago

Bond is heading to CRMC, the premier retail marketing conference of the year. We are looking forward to engaging with hundreds of retail decision-makers at our roundtable discussion and on the main stage. We hope to see you there as we unveil exclusive insights from The Bond Loyalty Report.

Financial Brand Forum 2024

May 20 - 22 | Las Vegas

Visit Bond in Las Vegas at the Financial Brand Forum on May 22nd for the Power Breakfast Session! Delight in a full breakfast buffet and hear from our experts as they share insights on global consumer research with 60,000+ consumers. Explore innovative ways to deliver differentiated loyalty programs that grow share of wallet, deepen affinity, and increase usage.

Salesforce Connections 2024

May 22 - 23 | Chicago

We’ll be attending the AI learning event of the year for all things data-driven marketing, commerce, and CX. Hosted by our partners at Salesforce, our Loyalty Lunch will cover how loyalty tensions are influencing your program's customer base, and strategies on how to transform these challenges into opportunities. Don’t miss the expertise of our loyalty professionals across various retail sectors including Luxury, QSR, Apparel and more.

Snowflake Summit 2023

June 26-29, 2023 | CAESARS FORUM, LAS VEGAS

Join us in Vegas, at Snowflake Summit 2023 to learn how to access, build, and monetize data, tools, models, and applications in ways that were previously unimaginable. Join Bond's very own, Sean Claessen and Francis Silva, to learn about how we have used Snowflake to innovate experiences for clients through functions in the Data Cloud and much more.