Bond Loyalty Cloud: Synapze LX
Loyalty at Scale.
Powered by Intelligence, Built for Real-World Demands.
What Is Synapze LX?
Bond’s cloud-based platform built with powerful intelligence at its core.
Synapze LX is Bond’s loyalty execution platform, built to run modern loyalty programs at scale. Designed to handle millions of members, multiple markets, and complex partner ecosystems, it delivers the performance, flexibility and intelligence your program needs to thrive.
Unlike other technology providers, Synapze LX was designed by the same people who build and operate loyalty programs for global brands. Synapze LX reflects decades of operational insight across the full loyalty spectrum, strategy, design, technology, and operations, the platform anticipates needs others miss.
What sets Synapze LX apart isn’t just the technology, it’s the expertise behind it. Bond combines enterprise-grade architecture with behavioral science, emotional loyalty measurement, and operational excellence, supporting programs at a scale few can match.
Driving More Growth, More Loyalty, and Better ROI
91%
Customer Retention
36%
Increase in Redemption
9%
Increase in Customer Spend
Why Synapze LX and Why Bond
Bond has designed and operated some of the most advanced loyalty programs in the market.
Synapze LX is a modular, API-first SaaS platform built from that experience, shaped by the loyalty systems we’ve run and the loyalty operators we’ve trained.
More than a platform, it builds understanding by integrating Synapze XI and input from the Bond Behavioral Institute to turn real-time behavioral and transactional data into actionable insight.
Synapze LX scales, adapts, and integrates with your business systems and infrastructure. It’s engineered for day-in, day-out loyalty operations across partners, markets, and millions of members.
Decisioning guided by real customer intelligence
Connects directly to Synapze XI — Bond’s AI enhanced customer intelligence engine — to unify behavioral, transactional, and attitudinal data. Predictive models inform segmentation, offer prioritization, and engagement strategies, so decisions are based on insight, not guesswork.
Real-time logic execution, built into the platform
Processes complex data and rules instantly, turning member activity into immediate, personalized actions. Enables realtime segmentation, offer delivery, and campaign optimization across channels and partners.
Designed by loyalty experts to perform
Built from decades of hands on experience operating diverse loyalty programs, Synapze LX delivers a modular SaaS framework that adapts to your business model and scales to handle millions of members without performance tradeoffs.
What Makes Synapze LX Work at Scale
Low-latency architecture
Enables real-time offer delivery and personalization
High concurrency
Supports millions of customer interactions without slowdowns
Optimize API
Performance for rules, data retrieval, and decisioning
Enterprise-grade security
Enterprise-Grade security governance, and compliance
What Synapze LX Delivers
A flexible platform, built to drive acquisition, engagement, retention, and measurable ROI.
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Launch points, tiers, vouchers, subscription models, or hybrids — LX gives you the configuration flexibility to design programs your way.
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Unify behavioral, transactional, and attitudinal data into a single profile to drive smarter segmentation and engagement.
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Incorporate challenges, achievements, and rewards that go beyond transactions — and keep customers coming back more often.
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Incentivize reviews, referrals, and social shares that build loyalty and measure their impact.
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Seamlessly connect with partners to power multi-brand earning, redemption, and shared experiences — expanding your reach and share of wallet.
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Use what you already have and make it work harder. LX integrates cleanly with your CRM, CDP, and martech tools — so you can deploy faster, personalize smarter, and stay aligned with your ecosystem.
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Synapze XI — unlocking AI-powered targeting, offer curation, and behavior models to help your program perform smarter.
Recognition
We’re recognized as a top performer in loyalty services as indicated by Forrester.
Creating bonds wherever we go.
Our Partner Portfolio
Synapze LX is built to work with your existing stack — not replace it. With open APIs and proven integration patterns, it connects seamlessly to your marketing ecosystem, enabling smarter targeting, personalization, and performance tracking.
Whether you’re working with CDPs, CRMs, offer engines, or identity providers, LX plays well with others — giving you the flexibility to scale loyalty on your terms.
