Bond Loyalty Cloud: Synapze LX
Loyalty at Scale.
Powered by Intelligence, Built for Real-World Demands.
About Synapze LX
Bond’s cloud-based loyalty platform, built with intelligence at its core. Synapze LX turns complexity into clarity, powering loyalty programs at enterprise scale.
What it is.
A proprietary loyalty execution platform designed to meet the operational, data, and scale demands of modern programs. Synapze LX is engineered to handle millions of members, multiple markets, and complex partner ecosystems without breaking stride.
How it’s built.
Created by loyalty experts who have designed and operated some of the most advanced programs in the world, Synapze LX reflects decades of operational insight. Because Bond works across the full loyalty spectrum — strategy, design, technology, and operations — the platform anticipates needs others miss, and evolves alongside your business
Why it’s different.
What sets Synapze LX apart isn’t just the technology — it’s the expertise behind it. Bond combines enterprise-grade architecture with behavioral science, emotional loyalty measurement, and operational excellence, supporting programs at a scale few can match.
Driving More Growth, More Loyalty, and Better ROI
91%
Customer Retention
36%
Increase in Redemption
9%
Increase in Customer Spend
Why Synapze LX and Why Bond
We’ve designed and operated some of the most advanced loyalty programs in market.
Synapze LX is a modular, API-first SaaS platform built from that experience, shaped by the systems we’ve run and the operators we’ve trained.
More than a platform, it builds understanding by integrating Synapze XI and the Bond Behavioral Institute to turn real-time behavioral and transactional data into actionable insight.
Every configuration, and integration path reflects direct input from brands and operators. The result: a platform that scales, adapts, and integrates seamlessly into your business – with the infrastructure to run loyalty operation day in and day out.
In short: a system shaped by operators, supported by intelligence, and built to adapt.
Decisioning guided by real customer intelligence
Connects directly to Synapze XI — Bond’s AI enhanced customer intelligence engine — to unify behavioral, transactional, and attitudinal data. Predictive models inform segmentation, offer prioritization, and engagement strategies, so decisions are based on insight, not guesswork.
Real-time logic execution, built into the platform
Processes complex data and rules instantly, turning member activity into immediate, personalized actions. Enables realtime segmentation, offer delivery, and campaign optimization across channels and partners.
Designed by loyalty experts to perform
Built from decades of hands on experience operating diverse loyalty programs, Synapze LX delivers a modular SaaS framework that adapts to your business model and scales to handle millions of members without performance tradeoffs.
What Makes Synapze LX Work at Scale
Low-latency architecture
Enables real-time offer delivery and personalization
High concurrency
Supports millions of customer interactions without slowdowns
Optimize API
Performance for rules, data retrieval, and decisioning
Enterprise-grade security
Enterprise-Grade security governance, and compliance
What Synapze LX Delivers
A flexible platform, built to drive acquisition, engagement, retention, and measurable ROI.
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Launch points, tiers, vouchers, subscription models, or hybrids — LX gives you the configuration flexibility to design programs your way.
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Unify behavioral, transactional, and attitudinal data into a single profile to drive smarter segmentation and engagement.
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Incorporate challenges, achievements, and rewards that go beyond transactions — and keep customers coming back more often.
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Incentivize reviews, referrals, and social shares that build loyalty and measure their impact.
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Seamlessly connect with partners to power multi-brand earning, redemption, and shared experiences — expanding your reach and share of wallet.
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Use what you already have and make it work harder. LX integrates cleanly with your CRM, CDP, and martech tools — so you can deploy faster, personalize smarter, and stay aligned with your ecosystem.
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Synapze XI — unlocking AI-powered targeting, offer curation, and behavior models to help your program perform smarter.
Recognition
We’re recognized as a top performer in loyalty services as indicated by Forrester.
Creating bonds wherever we go.
Our Partner Portfolio
Synapze LX is built to work with your existing stack — not replace it. With open APIs and proven integration patterns, it connects seamlessly to your marketing ecosystem, enabling smarter targeting, personalization, and performance tracking.
Whether you’re working with CDPs, CRMs, offer engines, or identity providers, LX plays well with others — giving you the flexibility to scale loyalty on your terms.
